Frequently Asked Questions

1. How do I place an order?

Placing an order on our online store is quick and easy. Simply follow these steps:

  1. Browse through our collection of caps and apparel.
  2. Select the items you wish to purchase by clicking on the “Add to Cart” button.
  3. Once you have finished selecting your items, click on the shopping cart icon at the top right corner of the page.
  4. Review your order and make any necessary adjustments.
  5. Click on the “Checkout” button and fill in your shipping and payment details.
  6. Review your order one last time and click on the “Place Order” button to complete your purchase.

2. What payment methods do you accept?

We accept various payment methods to provide you with a convenient shopping experience. You can pay for your order using:

  • Visa
  • Mastercard
  • American Express
  • PayPal

Rest assured that all transactions are secure and your payment information will be handled with the utmost confidentiality.

3. How long will it take to receive my order?

We understand that you’re excited to receive your new caps and apparel. Once your order has been placed and payment has been confirmed, we will process and ship your items within 1-2 business days.

Shipping times may vary depending on your location. Typically, orders within the United States are delivered within 5-7 business days.

Please note that these are estimated delivery times and delays may occur due to unforeseen circumstances such as customs processing or extreme weather conditions.

4. Can I track my order?

Yes, you can easily track your order. Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to the courier’s website. Simply click on the link or enter the tracking number on the courier’s website to track the progress of your shipment.

If you have any difficulties tracking your order, feel free to reach out to our customer support team who will be happy to assist you.

5. What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your caps or apparel, you may return them within 30 days of receiving your order.

To initiate a return, please contact our customer support team with your order details. They will guide you through the return process and provide you with a return shipping label.

Once we receive the returned items in their original condition, we will process a refund to your original form of payment within 5-7 business days.

6. How can I contact your customer support team?

Our customer support team is here to assist you with any questions or concerns you may have. You can reach us through the following channels:

We strive to respond to all inquiries within 24 hours and provide you with the best possible assistance.

7. Can I cancel or modify my order?

If you need to cancel or modify your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, it cannot be cancelled or modified.

It is important to review your order carefully before finalizing the purchase to avoid any inconvenience.

8. Are the colors of the products accurate in the photos?

We make every effort to accurately represent the colors of our products in the photos on our website. However, please note that colors may appear slightly different due to variations in monitor settings and lighting conditions during photography.

If you have any specific questions about the colors of a particular item, please feel free to contact our customer support team for more information.

9. Do you offer wholesale or bulk discounts?

Yes, we offer wholesale and bulk discounts for larger orders. If you are interested in purchasing our caps and apparel in bulk, please contact our customer support team with your requirements and we will provide you with a quote.

We value our customers and strive to provide competitive pricing for bulk orders.

If you have any further questions or need assistance with anything else, please do not hesitate to reach out to our customer support team. We are here to help and ensure that your shopping experience with us is enjoyable and hassle-free!

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